Great article in HBR by Behnam Tabrizi and Babak Pahlavan “Companies That Replace People with AI Will Get Left Behind” that makes excellent points about how companies should be looking for AI to free up employees to create new value, and not to replace employees.
Automation has been a truism throughout my career. Organizations that leveraged that automation to create value were superior to the ones which used that automation as an excuse to cut jobs.
As we move oh so quickly to dealing with the impact of hyper-automation on our organizations it is important to have a vision and a strategy. Apply quality principles, and remember to drive out fear through the strategic execution.
Investigations of a Dog 
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