Building a Quality Culture

From the FDA’s Quality Maturity Model to ICH E8, Quality Culture is a widely discussed concept. At the heart of culture is a set of behaviors and beliefs, that indicate what is important to the organization and drive all decision-making. Culture, and weaknesses within it, drive the root cause of many problems, and improving quality culture is an essential part of continuous improvement. This course will utilize best practices in nurturing and growing a quality culture within your organization by identifying behaviors, building key behavior indicators, and influencing individual and group behavior. At the end of the course, the participant will have a variety of tools that can be used in their own culture-building initiatives.