Voluntary Standard Organizations and You

A consensus standards organization, also known as a voluntary consensus standards body, is an entity that develops and publishes technical standards through a collaborative, consensus-based process involving various stakeholders. Here are the key characteristics of consensus standards organizations:

  1. Voluntary participation: Involvement in the standards development process is voluntary for interested parties.
  2. Consensus-based approach: Standards are developed through a process that seeks general agreement among participants, considering the views of all parties and reconciling conflicting arguments.
  3. Openness: The procedures and processes for developing standards are open to interested parties, providing meaningful opportunities for participation on a non-discriminatory basis.
  4. Balance: The standards development process aims to achieve balance among different stakeholder groups, ensuring no single interest dominates.
  5. Due process: The organization follows established procedures that include provisions for appeals and addressing objections.
  6. Transparency: The procedures for developing standards and the standards themselves are transparent and accessible.
  7. Non-profit status: Many consensus standards organizations operate as non-profit entities.
  8. Diverse stakeholder involvement: Participants typically include industry experts, government representatives, academics, and consumer groups.
  9. Accreditation: In some cases, these organizations may be accredited by national bodies (e.g., ANSI in the United States) to ensure they follow proper procedures.
  10. Wide range of applications: Consensus standards can cover various fields, including product specifications, testing methods, management systems, and more.

Examples of well-known consensus standards organizations include:

  • International Organization for Standardization (ISO)
  • American National Standards Institute (ANSI)
  • ASTM International (formerly American Society for Testing and Materials)
  • British Standards Institution (BSI)

These organizations play a crucial role in promoting quality, safety, and interoperability across various industries and sectors by developing widely accepted standards through collaborative processes.

The Unique Role of Inter-Governmental Agencies in Pharmaceutical Standards

While discussing consensus standard organizations, it’s important to highlight a distinct category that operates similarly but doesn’t quite fit the traditional mold: inter-governmental agencies like the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) and the Pharmaceutical Inspection Co-operation Scheme (PIC/S).

These organizations share some key characteristics with consensus standard bodies:

  1. They focus on harmonization efforts in the pharmaceutical industry.
  2. They operate internationally, involving multiple countries and regulatory authorities.
  3. They provide frameworks for collaboration among stakeholders.

However, ICH and PIC/S differ from typical consensus standard organizations in several ways:

  • Membership: They primarily comprise regulatory authorities rather than a broad range of industry stakeholders.
  • Authority: While not legally binding, their guidelines and standards often carry significant weight with regulatory bodies worldwide.

These organizations play a crucial role in shaping global pharmaceutical regulations, bridging the gap between formal regulatory requirements and industry-led standards. Their work complements that of traditional consensus standard organizations, contributing to a more cohesive and harmonized global regulatory environment for pharmaceuticals.

ISO 9000 and 10000 Series and Quality Culture

At the SQA’s Quality College, I presented a workshop on Quality Culture. In interests of time, I glossed over the ISOs and wanted to come back and treat them in more detail.

ISO 9000 is a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system. Designed to be general in approach, they are not specific to any one industry and can be applied to organizations of any size.

There are some 25 series 9000 standards, with the core for this topic being:

  • ISO 9000 Quality management systems -Fundamentals and vocabulary
  • ISO 9001 Quality management systems – Requirements
  • ISO 9004 Managing for the sustained success of an organization – A quality management approach

The ISO 10000 series supports standards in the ISO 9000 series with more specific guidelines, there are several here relevant to the question of Quality Culture:

  • ISO 10010 Quality management — Guidance to understand, evaluate and improve organizational quality culture
  • ISO 10015 Quality Management – Guidelines for competence management and people development Training
  • ISO 10018 Quality Management – Guidelines on People Involvement and Competence