Additionally, organizations should promote informal communication as a vital aspect of team functioning, which could help reduce the pressure to constantly appear busy
Vanessa Begemann, Lisa Handke, Nale Lehmann-Willenbrock, Enabling and constraining factors of remote informal communication: a socio-technical systems perspective, Journal of Computer-Mediated Communication, Volume 29, Issue 5, September 2024, zmae008, https://doi.org/10.1093/jcmc/zmae008
Great little paper on informal communications in the remote workplace. The focus on the technology needing to be focused on (1) accessibility, (2) usability, (3) visibility, (4) selectivity, and (5) synchronicity is something that cannot be iterated enough.
I think one solution to a lot of what this article covers is a good, well defined, team charter.
Investigations of a Dog 