Managing Change Controls Between a CDMO and a Sponsor/MAH

It is crucial for a Marketing Authorization Holder (MAH) to review and approve changes made by a Contract Development and Manufacturing Organization (CDMO) for several important reasons:

Regulatory Compliance

The Market Authorization Holder (MAH) – or the sponsor for pre-commercial GMP manufacturing – bears the primary responsibility for ensuring compliance with the marketing authorization and regulatory requirements throughout the product’s lifecycle. By reviewing and approving CDMO changes, the MAH can:

  • Ensure changes align with the approved marketing authorization
  • Verify that any variations to the marketing authorization are properly submitted to regulatory authorities
  • Maintain oversight of post-approval change management as required by regulations

Before I go any further on the topic I want you to go and read my post Classification of Changes for GMP/GDP. This post will build on that discussion.

I think it is better for the CDMO to put a lot of thought into this, and the MAH (the client) to evaluate and adapt. For all but the big players, the volume is going to be on the CDMO’s side. But if you are the client and your CDMO hasn’t taken this into account to the appropriate degree, you need to ensure appropriate steps taken. As such the rest of this post will be written from the CDMO’s side, but the same principles apply to the MAH (and should be included in the audit program).

Remember we have three goals:

  • Fulfill our contractual responsibilities
  • Help the MAH maintain appropriate control as the product owner
  • Ensure alignment between both parties on change implementation

The critical requirement here is ensuring the right changes get to the right client so they can be filled the right way. Returning to basics, we are approaching changes as:

Now it’s easy to apply this to product. Create and/or receive the design space and the control space. Everything that falls into a non-established condition does not get reported to the client at time of execution. If it is “Do and Report” is is in the APQR. If it is “Do and Record” they can see it during the audit.

Where a lot of CDMOs trip up here are facility and quality system changes. My recommendation here is the same, define a design space based on the CMC section of the Common Technical Document which basically boils down to:

The CMC (Chemistry, Manufacturing, and Controls) section of a regulatory dossier typically includes the following key facility-related information:

  • Manufacturing Facilities
    • Names and addresses of all manufacturing, testing, and storage facilities involved in production
    • Description of the manufacturing operations performed at each site
    • Floor plans and layouts of production areas
    • Details on utilities and support systems (HVAC, water, gases, etc.)
    • Information on facility design features for contamination control and product protection
  • Equipment
    • List of major production and laboratory equipment
    • Equipment specifications and capacities
    • Cleaning and maintenance procedures for equipment
  • Environmental Controls
    • Description of clean room classifications and environmental monitoring programs
    • Air handling systems and controls
    • Water systems (purified water, water for injection) and controls
  • Material Flow
    • Personnel and material flow diagrams
    • Segregation of operations to prevent cross-contamination
  • Quality Control Laboratories
    • Description of QC lab facilities and equipment
    • Environmental controls in QC labs
  • Storage Areas
    • Description of storage facilities for raw materials, intermediates, and finished products
    • Storage conditions and controls (temperature, humidity, etc.)

There is a whole lot of wiggle room here in things that fall into “Do and Record.” By building this into your change control system you can delineate what goes to to the client and what doesn’t. I recommend sitting down with this list and deciding what types of changes fall into “Tell and Do” – what you ask permission from clients before doing; “Do and Report” – what goes in the APQR; and, “Do and Record” – what the client sees when they audit.

You know have good rules on what changes go to a client for prior approval and which ones do not. This gets codified in two places: the change control process and the quality/technical agreement.

Some other things to build into your change control process:

  1. Documenting when a client requests a change, the reason and the impact on the platform. Remember you have other clients, and more and more CDMO’s are offering a platform, so there needs to be appropriate review and endorsement.
  2. Think through how changes to facility (and other platform elements) are communicated and gated for multiple clients. Have a mechanism to manage client specific activities and to track first-product impacted for multiple products.
  3. Have clear timelines and expectations on change communication and approval with the client in the quality/technical agreement. Hold each other accountable.
  4. Have contingency plans. There will always be that one client who will be in shortage if you make that urgent change just when you want/need to.
  5. Have a method for evaluating requested changes to the change plan by clients and making decisions around it. There will be that one client who doesn’t agree or wants something weird that disagrees with what all the other clients want.
  6. Have rules in place to manage changes inactive for long periods or extensions specific for those changes that rise to client approval. These will have a different flow than internal changes.

I’ve used a bit of commercial headspace for this post, relying on the APQR. For clinical processes, product tends to fall into campaign-mindset, so “Do and Report” ends up being more a clinical campaign change report than an APQR.

The 25% Tipping Point

Multiple studies have found that when approximately 25% of a population adopts a new behavior or belief, it can trigger a rapid shift toward widespread adoption. This suggests that change initiatives in organizations may gain critical momentum once about a quarter of employees get on board. The concept of a tipping point is really important in the development of a quality culture.

Factors Influencing Tipping Points

Several factors can affect where the tipping point occurs:

  • Strength of existing norms: More entrenched behaviors require larger minority groups to spark change.
  • Social costs: Higher penalties for non-conformity make change more difficult.
  • Visibility: Changes that are more observable spread more easily.
  • Incentives: Financial or other rewards for maintaining status quo can impede change.

Implications for Organizational Change

Based on this research, some key takeaways for driving change in organizations include:

  • Focus on early adopters: Concentrate efforts on getting 25-30% of employees to embrace the change initially.
  • Increase visibility: Make adoption of new behaviors highly visible to accelerate social contagion.
  • Reduce barriers: Minimize social or financial costs for early adopters of change.
  • Persistence is key: Change agents should persist even if initial efforts seem unsuccessful – they may be close to the tipping point.

The Role of Leadership

Leaders play a crucial role in engineering environments conducive to change. Given that they control key levers (incentives and social costs especially) not having leaders on board is devastating. Leaders need to:

  • Creating common understanding of benefits
  • Encouraging and supporting “change champions”
  • Aligning incentives with desired new behaviors
  • Facilitating rapid information flow about adoption

Retrospective Validation Doesn’t Really Exist

A recent FDA Warning Letter really drove home a good point about the perils of ‘retrospective validation’ and how that normally doesn’t mean what folks want it to mean.

“In lieu of process validation studies, you attempted to retrospectively review past batches without scientifically establishing blend uniformity and other critical process performance indicators. You do not commit to conduct further process performance qualification studies that scientifically establish the ability of your manufacturing process to consistently yield finished products that meet their quality attributes.”

The FDA’s response here is important for three truths:

  1. Validation needs to be done against critical quality attributes and critical process parameters to scientifically establish that the manufacturing process is consistent.
  2. Batch data on its own is rather useless.
  3. Validation is a continuous exercise, it is not once-and-done (or rather in most people’s view thrice-and-done).

I don’t think the current GMPs really allow the concept of retrospective validation as most people want it to mean (including the recipient of that warning letter). It’s probably a term we should go into the big box of Nope.

AI generated art

Retrospective validation as most people mean it is a type of process validation that involves evaluating historical data and records to demonstrate that an existing process consistently produces products meeting predetermined specifications. As an approach retrospective validation involves evaluating historical data and records to demonstrate that an existing process consistently produces products meeting predetermined specifications. 

The problem here is that this really just tells you what you were already hoping was true.

Retrospective validation has some major flaws:

  1. Limited control over data quality and completeness: Since retrospective validation relies on historical data, there may be gaps or inconsistencies in the available information. The data may not have been collected with validation in mind, leading to missing critical parameters or measurements. It rather throws out most of the principles of science.
  2. Potential bias in existing data: Historical data may be biased or incomplete, as it was not collected specifically for validation purposes. This can make it difficult to draw reliable conclusions about process performance and consistency.
  3. Difficulty in identifying and addressing hidden flaws: Since the process has been in use for some time, there may be hidden flaws or issues that have not been identified or challenged. These could potentially lead to non-conforming products or hazardous operating conditions.
  4. Difficulty in recreating original process conditions: It may be challenging to accurately recreate or understand the original process conditions under which the historical data was generated, potentially limiting the validity of conclusions drawn from the data.

What is truly called for is to perform concurrent validation.

Navigating the Evolving Landscape of Validation in Biotech: Challenges and Opportunities

The biotech industry is experiencing a significant transformation in validation processes, driven by rapid technological advancements, evolving regulatory standards, and the development of novel therapies.

The 2024 State of Validation report, authored by Jonathan Kay and funded by Kneat, provides a overview of trends and challenges in the validation industry. Here are some of the key findings:

  1. Compliance and efficiency are top priorities: Creating process efficiencies and ensuring audit readiness have become the primary goals for validation programs.
    • Compliance burden emerged as the top validation challenge in 2024, replacing shortage of human resources which was the top concern in 2022-2023
  2. Digital transformation is accelerating: 83% of respondents are either using or planning to adopt digital validation systems. The top benefits include improved data integrity, continuous audit readiness, and global standardization.
    • 79% of those using digital validation rely on third-party software providers
      • Does this mean that 21% of respondents are in companies that have created their own bespoke systems? Or is something else going on there
    • 63% reported that ROI from digital validation systems met or exceeded expectations
  3. Artificial intelligence and machine learning are on the rise: 70% of respondents believe AI and ML will play a pivotal role in the future of validation.
  4. Remote audits are becoming more common: 75% of organizations conducted at least some remote regulatory audits in the past year.
  5. Challenges persist: The industry faces ongoing challenges in balancing costs, attracting talent, and keeping pace with technological advancements.
    • 61% reported an increase in validation workload over the past 12 months
  6. Industry 4.0 adoption is growing: 60% of organizations are in the early stages or actively implementing Industry/Pharma 4.0 technologies.
  7. Digital Transformation:

As highlighted in the 2024 State of Validation report and my previous blog post on “Challenges in Validation,” several key trends and challenges are shaping the future of validation in biotech:

  1. Technological Integration: The integration of AI, machine learning, and automation into validation processes presents both opportunities and challenges. While these technologies offer the potential for increased efficiency and accuracy, they also require new validation frameworks and methodologies.
  2. Regulatory Compliance: Keeping pace with evolving regulatory standards remains a significant challenge. Regulatory bodies are continuously updating guidelines to address technological advancements, requiring companies to stay vigilant and adaptable.
  3. Data Management and Integration: With the increasing use of digital tools and platforms, managing and integrating vast amounts of data has become a critical challenge. The industry is moving towards more robust data analytics and machine learning tools to handle this data efficiently.
  4. Resource Constraints: Particularly for smaller biotech companies, resource limitations in funding, personnel, and expertise can hinder the implementation of advanced validation techniques.
  5. Risk Management: Adopting a risk-based approach to validation is essential but challenging. Companies must develop effective strategies to identify and mitigate risks throughout the product lifecycle.
  6. Collaboration and Knowledge Sharing: Ensuring effective communication and data sharing among various stakeholders is crucial for streamlining validation efforts and aligning goals.
  7. Digital Transformation: The industry is witnessing a shift from traditional, paper-heavy validation methods to more dynamic, data-driven, and digitalized processes. This transformation promises enhanced efficiency, compliance, and collaboration.
  8. Workforce Development: We are a heavily experience driven field. With 38% of validation professionals having 16 or more years of experience, there’s a critical need for knowledge transfer and training to equip newer entrants with necessary skills.
  9. Adoption of Computer Software Assurance (CSA): The industry is gradually embracing CSA processes, driven by recent FDA guidance, though there’s still considerable room for further adoption. I always find this showing up in surveys to be disappointing, as CSA is a racket, as it basically is already existing validation principles. But consultants got to consult.
  10. Focus on Efficiency and Audit Readiness: Creating process efficiencies and ensuring audit readiness have emerged as top priorities for validation programs.

As the validation landscape continues to evolve, it’s crucial for biotech companies to embrace these changes proactively. By leveraging new technologies, fostering collaboration, and focusing on continuous improvement, the industry can overcome these challenges and drive innovation in validation processes.

The future of validation in biotech lies in striking a balance between technological advancement and regulatory compliance, all while maintaining a focus on product quality and patient safety. As we move forward, it’s clear that the validation field will continue to be dynamic and exciting, offering numerous opportunities for innovation and growth.

Water, Water, Everywhere

XKCD, https://xkcd.com/2982/

Everyone probably feels like the above illustration sooner or later about their water system.

The Critical Role of Water in Pharmaceutical Manufacturing

In the pharmaceutical industry, we often joke that we’re primarily water companies that happen to make drugs on the side. This quip underscores a fundamental truth: water is a crucial component in drug manufacturing processes. Its purity and quality are paramount to ensuring the safety and efficacy of pharmaceutical products.

Why Water Quality Matters

Water is ubiquitous in pharmaceutical manufacturing, used in everything from cleaning equipment to serving as a key ingredient in many formulations. Given its importance, regulatory bodies like the FDA and EMA have established stringent Good Manufacturing Practice (GMP) guidelines for water systems in pharmaceutical facilities.

GMP Requirements for Water Systems

The GMPs mandate that water systems be meticulously designed, constructed, installed, commissioned, qualified, monitored, and maintained. The primary goal? Preventing microbiological contamination. This comprehensive approach encompasses several key areas:

  1. System Design: Water systems must be engineered to minimize the risk of contamination.
  2. Construction and Installation: Materials and methods used must meet high standards to ensure system integrity.
  3. Commissioning and Qualification: Rigorous testing is required to verify that the system performs as intended.
  4. Monitoring: Ongoing surveillance is necessary to detect any deviations from established parameters.
  5. Maintenance: Regular upkeep is crucial to maintain system performance and prevent degradation.

Key Regulatory Requirements

AgencyTitleYearURL
EMAGuideline on the quality of water for pharmaceutical use2020https://www.ema.europa.eu/en/documents/scientific-guideline/guideline-quality-water-pharmaceutical-use_en.pdf
WHOGood manufacturing practices: water for pharmaceutical use2012https://www.who.int/docs/default-source/medicines/norms-and-standards/guidelines/production/trs970-annex2-gmp-wate-pharmaceutical-use.pdf
US FDAGuide to inspections of high purity water systems2016https://www.fda.gov/media/75927/download
PIC/SInspection of utilities2014https://picscheme.org/docview/1941
US FDAWater for pharmaceutical use2014https://www.fda.gov/media/88905/download
USP<1231> Water for pharmaceutical purposes2020Not publicly available
USP<543> Water Conductivity2020Not publicly available
USP<85> Bacterial Endotoxins Test2020Not publicly available
USP<643> Total Organic Carbon2020Not publicly available
Ph. Eur.Monograph 0168 (Water for injections)2020Not publicly available
Ph. Eur.Monograph 0008 (Purified water)2020Not publicly available

Specific Measures for Contamination Prevention

To meet these GMP requirements, pharmaceutical manufacturers must implement several specific measures:

Minimizing Particulates

Particulate matter in water can compromise product quality and potentially harm patients. Filtration systems and regular cleaning protocols are essential to keep particulate levels in check.

Controlling Microbial Contamination

Microorganisms can proliferate rapidly in water systems if left unchecked. Strategies to prevent this include:

  • Regular sanitization procedures
  • Maintaining appropriate water temperatures
  • Implementing effective water treatment technologies (e.g., UV light, ozonation)

Preventing Endotoxin Formation

Endotoxins, produced by certain bacteria, can be particularly problematic in pharmaceutical water systems. Measures to prevent endotoxin formation include:

  • Minimizing areas where water can stagnate
  • Ensuring complete drainage of pipes
  • Regular system flushing

The Ongoing Challenge

Maintaining water quality in pharmaceutical manufacturing is not a one-time effort but an ongoing process. It requires constant vigilance, regular testing, and a commitment to continuous improvement. As regulations evolve and our understanding of potential contaminants grows, so too must our approaches to water system management.

Types of Water

These water types are defined and regulated by pharmacopeias such as the United States Pharmacopeia (USP), European Pharmacopoeia (Ph. Eur.), and other regional standards. Pharmaceutical manufacturers must adhere to the specific requirements outlined in these references to ensure water quality and safety in drug production.

Potable Water

Potable water, also known as drinking water, may be used for some pharmaceuticals bt is more commonly used in cosmetics. It can also be used for cleanings walls and floors in non-asceptic areas.

Key points:

  • Must comply with EPA standards or comparable regulations in the EU/Japan
  • Can be used to manufacture drug substances (bulk drugs)
  • Not suitable for preparing USP dosage forms or laboratory reagents

Purified Water (PW)

Purified water is widely used in pharmaceutical manufacturing for non-sterile preparations.

Specifications (USP <1231>):

  • Conductivity: ≤1.3 μS/cm at 25°C
  • Total organic carbon (TOC): ≤500 ppb
  • Microbial limits: ≤100 CFU/mL

Applications:

  • Non-parenteral preparations
  • Cleaning equipment for non-parenteral products
  • Preparation of some bulk chemicals

Water for Injection (WFI)

Water for Injection is used for parenteral drug products and has stricter quality standards.

Specifications (USP <1231>):

  • Conductivity: ≤1.3 μS/cm at 25°C
  • TOC: ≤500 ppb
  • Bacterial endotoxins: <0.25 EU/mL
  • Microbial limits: ≤10 CFU/100 mL

Production methods:

  • Distillation
  • Reverse osmosis (allowed by Ph. Eur. since 2017)

Sterile Water for Injection (SWFI)

SWFI is WFI that has been sterilized for direct administration.

Characteristics:

  • Sterile
  • Non-pyrogenic
  • Packaged in single-dose containers

Highly Purified Water (HPW)

Previously included in the European Pharmacopoeia, but now discontinued.

Type of WaterDescriptionUSP ReferenceEP Reference
Potable WaterMeets drinking water standards, used for early stages of manufacturingNot applicableNot applicable
Purified Water (PW)Used for non-sterile preparations, cleaning equipmentUSP <1231>Ph. Eur. 0008
Water for Injection (WFI)Used for parenteral products, higher purity than PWUSP <1231>Ph. Eur. 0169
Sterile Water for Injection (SWFI)WFI that has been sterilized for direct administrationUSP <1231>Ph. Eur. 0169
Bacteriostatic Water for InjectionContains bacteriostatic agents, for multiple-dose useUSP <1231>Ph. Eur. 0169
Sterile Water for IrrigationPackaged in single-dose containers larger than 1LUSP <1231>Ph. Eur. 1116
Sterile Water for InhalationFor use in inhalators, less stringent endotoxin levelsUSP <1231>Ph. Eur. 1116
Water for HemodialysisSpecially treated for use in hemodialysis, produced on-siteUSP <1231>Not specified

Additional relevant USP chapters:

  • USP <645>: Water for Pharmaceutical Purposes – Microbial Attributes
  • USP <85>: Bacterial Endotoxins Test

Always refer to the most current versions of the pharmacopoeial monographs and regulatory guidelines for detailed information.

Good Water System Design

Hygienic and Sanitary Design

The cornerstone of any good water system is its hygienic and sanitary design. This principle encompasses several aspects:

  • Smooth, cleanable surfaces: All surfaces in contact with water should be smooth, non-porous, and easily cleanable to prevent biofilm formation.
  • Self-draining components: Pipes and tanks should be designed to drain completely, eliminating standing water that could harbor microorganisms.
  • Accessibility: All parts of the system should be easily accessible for inspection, cleaning, and maintenance.

Material Selection

Choosing the right materials is crucial for maintaining water quality and system integrity:

  • Corrosion resistance: Use materials that resist corrosion, such as stainless steel (316L grade for high-purity applications) or appropriate food-grade plastics.
  • Smooth internal finish: Crevices are places where corrosion happens, electropolishing improves the resistance of stainless steel to corrosion.
  • Leachate prevention: Select materials that do not leach harmful substances into the water, even under prolonged contact or elevated temperatures.
  • Non-adsorptive surfaces: Avoid materials that may adsorb contaminants, which could later be released back into the water.

Microbial Control

Preventing microbial growth is essential for water system safety:

  • Elimination of dead legs: Design piping to avoid areas where water can stagnate and microorganisms can proliferate.
  • Temperature control: Maintain temperatures outside the optimal range for microbial growth (typically below 20°C or above 50°C).
  • Regular sanitization: Incorporate features that allow for effective and frequent sanitization of the entire system.

System Integrity

Ensuring the system remains sealed and leak-free is critical:

  • Proper sealing: Use appropriate gaskets and seals compatible with the system’s operating conditions.
  • Pressure testing: Implement regular pressure tests to identify and address potential leaks promptly.
  • Quality connections: Utilize sanitary fittings and connections designed for hygienic applications.

Cleaning and Sanitization Compatibility

The system must withstand regular cleaning and sanitization:

  • Chemical resistance: Choose materials and components that can tolerate cleaning and sanitizing agents without degradation.
  • Thermal stability: Ensure all parts can withstand thermal sanitization processes if applicable.
  • CIP/SIP design: Incorporate Clean-in-Place (CIP) or Steam-in-Place (SIP) features for efficient and thorough cleaning.

Capacity and Performance

Meeting output requirements while maintaining quality is crucial:

  • Proper sizing: Design the system to meet peak demand without compromising water quality or flow rates.
  • Redundancy: Consider incorporating redundant components for critical parts to ensure continuous operation.
  • Efficiency: Optimize the system layout to minimize pressure drops and energy consumption.

Monitoring and Control

Implement robust monitoring systems to ensure water quality:

  • Sampling points: Strategically place sampling ports throughout the system for regular quality checks.
  • Instrumentation: Install appropriate instruments to monitor critical parameters such as flow rate, pressure, temperature, and conductivity.
  • Control systems: Implement automated control systems to maintain consistent water quality and system performance.

Regulatory Compliance

Ensure the system design meets all relevant regulatory requirements:

  • Material compliance: Use only materials approved for contact with water in your specific application.
  • Documentation: Maintain detailed documentation of system design, materials, and operating procedures.
  • Validation: Conduct thorough system qualification to demonstrate consistent performance and quality.

By adhering to these principles, you can design a water system that not only meets your capacity requirements but also ensures the highest standards of safety and quality. Remember, good water system design is an ongoing process that requires regular review and updates to maintain its effectiveness over time.