Jason Kottke is spot on “Open offices result in less collaboration among employees”
In the past few weeks I’ve had more and more upset conversations with co-workers who have moved to open office work locations. And the Royal Society study that Jason references is a good read for anyone contemplating open spaces.
Being here in Boston, and having done my share of hanging out at MIT, I’ve seen some good open space concepts. But what the best ones actually do is create modular areas of privacy and areas for scalable interactions. And this is what the application of open offices I’m seeing in the corporate world are missing.
I’m hoping to ride this trend out. Or at least until the open office concept has been improved to a more scalable modularized office. I know it is currently one of my criteria for considering moving jobs and I’ve turned down an offer because of the location’s open office.
How folks work contributes to the culture. We should be driving interaction, collaboration (another problematic concept according to some studies) and problem-solving. Folks sitting with headsets on as they wait to get a Skype call does none of that. As the research shows, and anecdotal evidence supports, open spaces drive down productivity and make folks more likely to tune out and move on to a new job.