A task is the steps for doing a particular piece of work.
Procedure are activities made up of a series of tasks.
A process is an upper level description of a series of activities required to accomplish an objective. Processes are made up of procedures or tasks. They have inputs and outputs.
Process | Procedure | Task |
Flow of sequences of activities that transform input elements into results | Specific and required way to carry out a process | Describe the correct steps to perform a specific task |
What we do By Whom Where it takes place When it happens | How the work must be performed | How to accomplish a specific task within a process with very detailed directions |
Orchestration the work | Mandatory method | Mandatory guidance |
Can link to 0, 1 or more procedures | It may consist of 0, 1 or more task instructions | Focus on the instructions of 1 task |
Transversal by business units | Cross functional or only 1 business unit | Only 1 business unit |
Participate more than one role | Participate more than one role | Participate only one role |
Encapsulates activities | Explains how to do but doesn’t get to all the details of how it is done | All of the detail of all the steps to follow in an activity |
Provides the workflow model at the highest level using BPMN | Document with both narrative and images, usually in the form of use cases and workflow diagrams | Document with the maximum detail that explains step by step the instructions that must be carried out in an activity |
This is the middle of a traditional document hierarchy and forms the Functional set of documents.

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