There is a lot of pop psychology, outdated science and just questionable assumptions in business circles, including quality thought. It is important for us to critically engage with this material.
“The Repressive Politics of Emotional Intelligence” by Professor Merve Emre is a must read on the shaky underpinnings of emotional intelligence. I enjoyed this discussion of the problematic politics behind Goleman’s work. Professor Emre is also the author of The Personality Brokers, another important book that lays bare all the pseudoscience and problems behind the MBTI and other tests companies love so well.
Dave Snowden wrote last week on the Woozle Effect, which hits the issue right on the head. The Woozle effect is something we need to be very concerned about as concepts enter our practice.
I recommend reading both pieces, they fit nicely together.