Work-As-Instructed

As part of his model for Proxies for Work-as-Done, Steven Shorrock covers Work-as-Instructed. I think the entire series is salient to the work of building a quality organization, so please spend the time to read the entire series. You’ll definitely see inspiration in many of the themes I’ve been discussing.

Work-as-Instructed in training and personnel qualification, topics near and dear to my own heart.

Steven provides a few attributes for Work-as-Instructed, three of which fidelity, completeness, and granularity are constant concerns for me.

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