The Epistemic Interactions of Knowledge Management

The first four phases of knowledge management are all about identifying and creating meaning and then making that meaning usable. Knowledge management is a set of epistemic actions, creating knowledge through interaction. This interaction is a way of creating a partnership between what happens in the head with everything in the world – Work-as-Imagined and Work-as-Done.

There are really four themes to a set of epistemic actions:

  • Foraging: Locating resources that will lead to understanding
  • Tuning: Adjusting resources to align with desired understanding
  • Externalizing: Moving resources out of the head and into the world
  • Constructing: Forming new knowledge structures in the world

These epistemic actions are all about moving from Work-as-Imagined through Work-as-Prescribed to enable Work-as-Done.

Knowledge Management is really about the embodiment of information, knowledge, and even wisdom through these epistemic actions to apply change upon the world.

Four Themes Mapped to Firts 4 Phases of Knowledge Management

Theme

Epistemic Interaction

Means

Foraging

Locating resources that will lead to understanding

Searching

 

Searching happens when you need information and believe it exists somewhere.

Searching depends on how we articulate or information needs.

Probing

 

“Tell me more.” Probing happens when the information you have isn’t quite enough. You are probing when you take the next step, move to the next level, and obtain more salient specifics. Probing is about drilling down and saying “show, explain, and reveal more about this.”

We can probe to reveal new patterns, structures and relationships. It brings to light new information that helps us to reconsider what we already know.

Animating

 

Animating is when we initiate and control motion in an information source. It includes learning-by-doing.

Collecting

Collecting is how we gather foraged information and tuck it away for future use.

Tuning

Adjusting resources to align with desired understanding

Collecting

 

Cloning

 

Cloning lets us take information from one situation and use it in another.

Cutting

 

Cutting is the way we say “this matters”, that “I need this part, but not the rest.”

Filtering

Filtering reduces complexity by reducing clutter to expose salient details.

Externalizing

Moving resources out of the head and into the world

Annotating

 

Annotating is how we add context to information. How we adapt and modify the information to the needed context.

Linking

Connecting bits of information together. Forming conceptual maps.

Generating

Introducing new knowledge into the world.

Chunking

Grouping idenpendent yet related information together.

Constructing

Forming new knowledge structures in the world

Chunking

 

Composing

Producing a new, separate structure from the information that has its own meaning and purpose.

Fragmenting

Taking information and breaking it apart into usable components.

Rearranging

The art of creating meaningful order.

Repicturing

Changing the way the information is represented to create understanding.

 

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