Knowledge management & effective change management

At ASQ BOSCON 2019 I spoke on “Knowledge management & effective change management.” From my proposal:

An effective change management system includes active knowledge management, leveraging existing process and product knowledge; capturing new knowledge gained during implementation of the change; and, transferring that knowledge in appropriate ways to all stakeholders. This session will focus on three key areas of knowledge management as it enables change. It will provide an understanding  of the  principles of knowledge management, including: transforming data into information; the acquisition and creation of knowledge; and the some shared best practices for dissemination and using information and knowledge for the purpose of change management and building a quality culture.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.