Love what you do. Love the practice of quality. Your enthusiasm will take you a long way. If you don’t love the work you do, well…. maybe get a different job, or if you are like me, learn to exude exuberance.
Your enthusiasm is the secret sauce of quality success. It is the launching pad to get folks to listen, learn, participate and strive for changes. You should inspire hope, energy, and excitement about the future.
Please don’t confuse enthusiasm with entertainment. Enthusiasm is a passion for what you do, commitment to whom you do it form, and confidence in how you do it.
I am passionate about quality and building systems. And yes, some days I have more enthusiasm than others. We all have days like that. So have a few ways to help:
- Look for ways to do something out of the ordinary
- Examine the parts of my work I enjoy the least and then look for opportunities to fix them.
- Keep a smile file.
- Try something new regularly

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