When Water Systems Fail: Unpacking the LeMaitre Vascular Warning Letter

The FDA’s August 11, 2025 warning letter to LeMaitre Vascular reads like a masterclass in how fundamental water system deficiencies can cascade into comprehensive quality system failures. This warning letter offers lessons about the interconnected nature of pharmaceutical water systems and the regulatory expectations that surround them.

The Foundation Cracks

What makes this warning letter particularly instructive is how it demonstrates that water systems aren’t just utilities—they’re critical manufacturing infrastructure whose failures ripple through every aspect of product quality. LeMaitre’s North Brunswick facility, which manufactures Artegraft Collagen Vascular Grafts, found itself facing six major violations, with water system inadequacies serving as the primary catalyst.

The Artegraft device itself—a bovine carotid artery graft processed through enzymatic digestion and preserved in USP purified water and ethyl alcohol—places unique demands on water system reliability. When that foundation fails, everything built upon it becomes suspect.

Water Sampling: The Devil in the Details

The first violation strikes at something discussed extensively in previous posts: representative sampling. LeMaitre’s USP water sampling procedures contained what the FDA termed “inconsistent and conflicting requirements” that fundamentally compromised the representativeness of their sampling.

Consider the regulatory expectation here. As outlined in ISPE guideline, “sampling a POU must include any pathway that the water travels to reach the process”. Yet LeMaitre was taking samples through methods that included purging, flushing, and disinfection steps that bore no resemblance to actual production use. This isn’t just a procedural misstep—it’s a fundamental misunderstanding of what water sampling is meant to accomplish.

The FDA’s criticism centers on three critical sampling failures:

  • Sampling Location Discrepancies: Taking samples through different pathways than production water actually follows. This violates the basic principle that quality control sampling should “mimic the way the water is used for manufacturing”.
  • Pre-Sampling Conditioning: The procedures required extensive purging and cleaning before sampling—activities that would never occur during normal production use. This creates “aspirational data”—results that reflect what we wish our system looked like rather than how it actually performs.
  • Inconsistent Documentation: Failure to document required replacement activities during sampling, creating gaps in the very records meant to demonstrate control.

The Sterilant Switcheroo

Perhaps more concerning was LeMaitre’s unauthorized change of sterilant solutions for their USP water system sanitization. The company switched sterilants sometime in 2024 without documenting the change control, assessing biocompatibility impacts, or evaluating potential contaminant differences.

This represents a fundamental failure in change control—one of the most basic requirements in pharmaceutical manufacturing. Every change to a validated system requires formal assessment, particularly when that change could affect product safety. The fact that LeMaitre couldn’t provide documentation allowing for this change during inspection suggests a broader systemic issue with their change control processes.

Environmental Monitoring: Missing the Forest for the Trees

The second major violation addressed LeMaitre’s environmental monitoring program—specifically, their practice of cleaning surfaces before sampling. This mirrors issues we see repeatedly in pharmaceutical manufacturing, where the desire for “good” data overrides the need for representative data.

Environmental monitoring serves a specific purpose: to detect contamination that could reasonably be expected to occur during normal operations. When you clean surfaces before sampling, you’re essentially asking, “How clean can we make things when we try really hard?” rather than “How clean are things under normal operating conditions?”

The regulatory expectation is clear: environmental monitoring should reflect actual production conditions, including normal personnel traffic and operational activities. LeMaitre’s procedures required cleaning surfaces and minimizing personnel traffic around air samplers—creating an artificial environment that bore little resemblance to actual production conditions.

Sterilization Validation: Building on Shaky Ground

The third violation highlighted inadequate sterilization process validation for the Artegraft products. LeMaitre failed to consider bioburden of raw materials, their storage conditions, and environmental controls during manufacturing—all fundamental requirements for sterilization validation.

This connects directly back to the water system failures. When your water system monitoring doesn’t provide representative data, and your environmental monitoring doesn’t reflect actual conditions, how can you adequately assess the bioburden challenges your sterilization process must overcome?

The FDA noted that LeMaitre had six out-of-specification bioburden results between September 2024 and March 2025, yet took no action to evaluate whether testing frequency should be increased. This represents a fundamental misunderstanding of how bioburden data should inform sterilization validation and ongoing process control.

CAPA: When Process Discipline Breaks Down

The final violations addressed LeMaitre’s Corrective and Preventive Action (CAPA) system, where multiple CAPAs exceeded their own established timeframes by significant margins. A high-risk CAPA took 81 days instead of the required timeframe, while medium and low-risk CAPAs exceeded deadlines by 120-216 days.

This isn’t just about missing deadlines—it’s about the erosion of process discipline. When CAPA systems lose their urgency and rigor, it signals a broader cultural issue where quality requirements become suggestions rather than requirements.

The Recall That Wasn’t

Perhaps most concerning was LeMaitre’s failure to report a device recall to the FDA. The company distributed grafts manufactured using raw material from a non-approved supplier, with one graft implanted in a patient before the recall was initiated. This constituted a reportable removal under 21 CFR Part 806, yet LeMaitre failed to notify the FDA as required.

This represents the ultimate failure: when quality system breakdowns reach patients. The cascade from water system failures to inadequate environmental monitoring to poor change control ultimately resulted in a product safety issue that required patient intervention.

Gap Assessment Questions

For organizations conducting their own gap assessments based on this warning letter, consider these critical questions:

Water System Controls

  • Are your water sampling procedures representative of actual production use conditions?
  • Do you have documented change control for any modifications to water system sterilants or sanitization procedures?
  • Are all water system sampling activities properly documented, including any maintenance or replacement activities?
  • Have you assessed the impact of any sterilant changes on product biocompatibility?

Environmental Monitoring

  • Do your environmental monitoring procedures reflect normal production conditions?
  • Are surfaces cleaned before environmental sampling, and if so, is this representative of normal operations?
  • Does your environmental monitoring capture the impact of actual personnel traffic and operational activities?
  • Are your sampling frequencies and locations justified by risk assessment?

Sterilization and Bioburden Control

  • Does your sterilization validation consider bioburden from all raw materials and components?
  • Have you established appropriate bioburden testing frequencies based on historical data and risk assessment?
  • Do you have procedures for evaluating when bioburden testing frequency should be increased based on out-of-specification results?
  • Are bioburden results from raw materials and packaging components included in your sterilization validation?

CAPA System Integrity

  • Are CAPA timelines consistently met according to your established procedures?
  • Do you have documented rationales for any CAPA deadline extensions?
  • Is CAPA effectiveness verification consistently performed and documented?
  • Are supplier corrective actions properly tracked and their effectiveness verified?

Change Control and Documentation

  • Are all changes to validated systems properly documented and assessed?
  • Do you have procedures for notifying relevant departments when suppliers change materials or processes?
  • Are the impacts of changes on product quality and safety systematically evaluated?
  • Is there a formal process for assessing when changes require revalidation?

Regulatory Compliance

  • Are all required reports (corrections, removals, MDRs) submitted within regulatory timeframes?
  • Do you have systems in place to identify when product removals constitute reportable events?
  • Are all regulatory communications properly documented and tracked?

Learning from LeMaitre’s Missteps

This warning letter serves as a reminder that pharmaceutical manufacturing is a system of interconnected controls, where failures in fundamental areas like water systems can cascade through every aspect of operations. The path from water sampling deficiencies to patient safety issues is shorter than many organizations realize.

The most sobering aspect of this warning letter is how preventable these violations were. Representative sampling, proper change control, and timely CAPA completion aren’t cutting-edge regulatory science—they’re fundamental GMP requirements that have been established for decades.

For quality professionals, this warning letter reinforces the importance of treating utility systems with the same rigor we apply to manufacturing processes. Water isn’t just a raw material—it’s a critical quality attribute that deserves the same level of control, monitoring, and validation as any other aspect of your manufacturing process.

The question isn’t whether your water system works when everything goes perfectly. The question is whether your monitoring and control systems will detect problems before they become patient safety issues. Based on LeMaitre’s experience, that’s a question worth asking—and answering—before the FDA does it for you.

Viral Controls in Facility Design

Facility design and control considerations for mitigating viral contamination risk is a holistic approach to facility design and controls, considering all potential routes of viral introduction and spread. A living risk management approach should be taken to identify vulnerabilities and implement appropriate mitigation measures.

Facility Considerations

  • Segregation of areas: Separate areas for cell banking, small-scale and large-scale upstream cell culture/fermentation, downstream processing, media/buffer preparation, materials management, corridors, and ancillary rooms (e.g. cold rooms, freezer rooms, storage areas).
  • Traffic flow: Control and minimize traffic flow of materials, personnel, equipment, and air within and between areas and corridors. Implement room segregation strategies.
  • Air handling systems: Design HVAC systems to maintain appropriate air quality and prevent cross-contamination between areas. Use HEPA filtration where needed.
  • Room Classifications
    • For open operations:
      • Open sterile and aseptic operations must be performed in an environment where the probability of contamination is acceptably low, i.e. an environment meeting the bioburden requirements for a Grade A space.
      • Open bioburden-controlled processing may be performed in an ISO Grade 8/EU Grade C or EU Grade D environment as appropriate for the unit operation.
      • Open aseptic operations require a Grade A environment. Maintaining a Grade A cleanroom for large bioreactors is not feasible.
    • For closed operations:
      • Closed systems do not require cleanroom environments. ICH Q7 states that closed or contained systems can be located outdoors if they provide adequate protection of the material.
      • When all equipment used to manufacture a product is closed, the surrounding environment becomes less critical. The cleanroom requirements should be based on a business risk assessment and could be categorized as unclassified.
      • Housing a closed aseptic process in a Grade C or Grade B cleanroom would not mitigate contamination risk compared to an unclassified environment.
      • For low bioburden closed operations, the manufacturing environment can be unclassified.

Equipment Considerations

Closed vs. open processing: Utilize closed processing operations where possible to prevent introduction/re-introduction of viruses. Implement additional controls for open processing steps.

Closure LevelDescription
Closed EquipmentSingle use, never been used, such as irradiated and autoclaved assembles; connections are made using sterile connectors or tube wielders/sealers
Functionally closed equipment: cleaned and sterilizedOpen vessels or connections that undergo cleaning and sterilization prior to use and are then aseptically connected. The connection is then sterilized after being closed and remains closed during use.
Functionally closed equipment: cleaned and sanitizedOpen vessels or connections that are CIPed including bioburden reducing flushes, but not sterilized before use and remain closed during use
OpenConnections open to the environment without subsequent cleaning, sanitization or sterilization prior to use

Operational Practices

  • Personnel controls: Implement rigorous training programs, safety policies and procedures for personnel working in critical areas.
  • Cleaning and sanitization: Establish frequent and thorough cleaning protocols for facilities, equipment, and processing areas using appropriate cleaning agents effective against viruses.
  • Material and equipment flow: Define procedures for disinfection and transfer of materials and equipment between areas to prevent contamination spread.
  • Storage practices: Implement proper storage procedures for product contact materials, intermediates, buffers, etc. Control access to cold rooms and freezers.

Additional Controls

  • Pest control: Implement comprehensive pest control strategies both inside and outside facilities, including regular treatments and monitoring.
  • Water systems: Design and maintain water systems to prevent microbial growth and contamination.
  • Process gases: Use appropriate filtration for process air and gases.
  • Environmental monitoring: Establish environmental monitoring programs to detect potential contamination early.

What do I need a Toxicologist for in the GMPs

Working on a job description for a toxicologist. Here’s what I have so far: what am I missing on the GMP side (not the GCP, GVP, or GLP sides).

A toxicologist plays several important roles in GMP activities, including in cleaning validation and extractable/leachable (E&L) studies for pharmaceutical manufacturing:

For cleaning validation:

  1. Establishing safety thresholds: Toxicologists help determine the Permitted Daily Exposure (PDE) or Acceptable Daily Exposure (ADE) limits for residual substances. These limits are crucial for setting acceptance criteria in cleaning validation.
  2. Risk assessment: They evaluate the potential health risks associated with residual substances that may remain after cleaning processes.
  3. Determining safety factors: Toxicologists apply appropriate safety factors when calculating acceptable residue limits, considering factors like route of administration and patient population.
  4. Reviewing toxicological data: They analyze available toxicity data on active ingredients, excipients, and cleaning agents to inform safety assessments.

For extractable and leachable studies:

  1. Toxicological evaluation: Toxicologists assess the potential health impacts of identified extractables and leachables from packaging materials or manufacturing equipment.
  2. Setting thresholds: They help establish Safety Concern Thresholds (SCT) and Analytical Evaluation Thresholds (AET) for E&L studies.
  3. Risk characterization: Toxicologists evaluate the toxicological significance of detected leachables in relation to patient exposure.
  4. Providing expertise on regulatory guidelines: They ensure studies comply with regulatory expectations regarding toxicological risk assessment.
  5. Interpreting study results: Toxicologists help interpret the significance of E&L findings in the context of patient safety.

Toxicologists provide critical expertise in assessing the potential health impacts of trace contaminants or leached substances. They also ensure that cleaning processes and packaging materials do not introduce unacceptable risks to patient safety. Their input is essential for developing scientifically sound and regulatorily compliant approaches to these critical pharmaceutical quality and safety aspects.

Cleaning Solution and a Disinfectant Solution

To the average person on the floor, there are just things to clean with. However, cleaning and sanitization are very different, and it’s important to recognize this and ensure folks are properly educated. I can’t count how many audits I’ve had where this became a tripping point.

The primary difference between a cleaning solution and a disinfectant solution lies in their purposes and the outcomes they achieve.

Cleaning Solutions

Purpose: Cleaning solutions are designed to remove dirt, dust, grime, and impurities from surfaces. This process involves using soap, detergents, or other cleaning agents combined with water and physical action (e.g., scrubbing) to lift and wash away contaminants.

Effectiveness: Cleaning physically removes germs from surfaces but does not necessarily kill them. It reduces the number of germs and prepares the surface for further treatment, such as sanitizing or disinfecting.

Examples: Common cleaning agents include all-purpose cleaners, dish soap, and glass cleaners.

Disinfectant Solutions

Purpose: Disinfectant solutions are specifically formulated to kill or inactivate harmful microorganisms on surfaces, including bacteria and viruses. They contain chemical agents that are effective against a wide range of pathogens.

Effectiveness: When used correctly, disinfectants are designed to kill nearly 100% of the germs listed on their labels. They are regulated by the Environmental Protection Agency (EPA) and must meet stringent efficacy standards.

Examples: Common disinfectants include bleach solutions, alcohol-based solutions, and products containing quaternary ammonium compounds (QUATS).

Here is a table comparing the key differences between cleaning solutions and disinfectant solutions:

AspectCleaning SolutionsDisinfectant Solutions
PurposeRemove dirt, dust, grime, and impuritiesKill or inactivate harmful microorganisms
EffectivenessPhysically removes germs but does not necessarily kill themKills nearly 100% of germs listed on their labels when used correctly
ExamplesAll-purpose cleaners, dish soap, glass cleanersBleach solutions, alcohol-based solutions, QUATS
FunctionReduces the number of germsKills or inactivates germs
UsageFirst step in the cleaning processApplied after cleaning to kill remaining germs
RegulationNot always regulated by the EPA unless they have sanitizing or disinfecting claimsMust be registered with the EPA and meet specific efficacy standards
Contact TimeNot applicableRequires specific contact time (usually 5-10 minutes)
SafetyGenerally safer, fewer precautions neededMay require precautions such as gloves or ventilation
Impact on Equipment

Less likely to cause wear and tear on equipmentCan be harsh on surfaces and equipment, potentially causing damage over time
Comparison of the key differences between cleaning solutions and disinfectant solutions