2018 in review – year 1

I started this blog 8 months ago as a way to think aloud about items that were interesting to me and causing me to think about my profession.

The five most popular posts tell me that at least some folks who read this blog do so because they too are interested in similar topics:

SWOT for 2018

Looking back at my SWOT, I can see that it was a very useful tool for charting where this blog would take me. Change, risk, data, quality culture, knowledge management. All the items I spent time thinking about are there. I hope folks go as much use out of my thinking aloud as I did.

In the next few weeks I’ll be trying to utilize a few quality tools to lay out my goals for both this blog and my other professional endeavors in 2019.

As you wrap up 2018 and look forward to 2019, what quality matters are important to you?

What quality matters are on your radar?

What quality system concerns do you have? What are you investing time in figuring out? What are your best practices – the quality solutions you are proud to share?

The site I work at is under a consent decree (fairly late in the process now). I joined because I wanted the experience of building and refining quality systems in that environment and the last five years here have been incredibly rewarding for a whole host of reasons.

I started this blog because I had a whole host of things I wanted to share. It also serves as a reflective tool to refine several ideas that I am working on. The themes of change management, knowledge management, document management, risk management, computer systems and data integrity (amongst other things) are the items I have spent a lot of time on and are some of the topics driving the next stage of my career.

If I was to do a personal SWOT of where I am at (100% my opinions, does not represent anything official), it would look like this (with seasonal fall leaf structure):

SWOT - personal experience

It is not that hard to draw from these to my topics of interest.

I am following a tried-and-true technique, that of thinking aloud, which allows me to reflect upon and clarify the problem and focus on what is next. “Thinking aloud” requires talking through the details, decisions, and the reasoning behind those decisions. This slowing down the process allows me to fully comprehend the problem. This blog then serves to experiment, consider, and then decide upon next steps.

I’ll end this asking the same question I started with: What are your quality system concerns? What would you like to talk about on this blog?

Learning Culture

Over at the Harvard Business Review there is a great article on 4 Ways to Create a Learning Culture on Your Team. A learning culture is a quality culture, and enabling a learning culture should be a key element of a robust knowledge management system.

Frankly, this is an attribute that I think needs to be better reflected in the QBok, as it is a core trait of a successful quality leader. And supporting learning is a core element of any professional society.