The Quality Toolbox

The Quality Toolbox by Nancy Tague is such a useful book that it belongs on everyone’s bookshelf.   Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. From the seven basic quality tools to a wide variety of more sophisticated tools, this my first go-to when I am trying to figure out the best tool for a task, each  getting a solid write-up that can propel you into use.

The core spine of the book is a matrix that helps find the right tool base don three questions:

  1. What do you want to do with the tool (project planning, idea creation, process analysis, data collection and analysis, cause analysis and decision making)
  2. Where you are in process improvement methodology
  3. Whether you need to expand or focus thinking

Each tool gets a solid treatment, with examples and templates so it can be put into use.

Quality professionals tend to acquire a resources on specific tools. This book serves to easily consolidate tools, help you identify the right tool to use, and will probably also introduce you to a bunch of new tools.

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