Process Owner implementations require a lot of work, but when used can drive maturity in an organization. To ensure success, it is important to have clear deliverables. Below are a few recommendations:
| Task | Demonstrated by |
| Ensuring process objectives are met | Gap Assessment against relevant external (e.g. regulations, standards, benchmarks) and internal (e.g. policy, strategy) obligations Process Definition Document and Resource Requirements Plan |
| Developing, deploying, and managing process documentation | Process and procedure documented (e.g. SOP, WI, etc) |
| Determine training requirements | Role-based curricula in place |
| Determining, implementing and monitoring metrics | Metrics plan in place and in use |
| Improving process performance | Improvement plan in place and in use |
| Representing Process to Leadership | Communication plan in place and in use |
| Representing the process during internal audits and third-party audits and inspections | Inspection readiness plan in place and in use |
Investigations of a Dog 
5 thoughts on “Process Owner Deliverables”