Process Owner Deliverables

Process Owner implementations require a lot of work, but when used can drive maturity in an organization. To ensure success, it is important to have clear deliverables. Below are a few recommendations:

TaskDemonstrated by
Ensuring process objectives are metGap Assessment against relevant external (e.g. regulations, standards, benchmarks) and internal (e.g. policy, strategy) obligations Process Definition Document and Resource Requirements Plan
Developing, deploying, and managing process documentationProcess and procedure documented (e.g. SOP, WI, etc)
Determine training requirementsRole-based curricula in place
Determining, implementing and monitoring metricsMetrics plan in place and in use
Improving process performanceImprovement plan in place and in use
Representing Process to LeadershipCommunication plan in place and in use
Representing the process during internal audits and third-party audits and inspectionsInspection readiness plan in place and in use

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