
Process Owner implementations require a lot of work, but when used can drive maturity in an organization. To ensure success, it is important to have clear deliverables. Below are a few recommendations:
Task | Demonstrated by |
Ensuring process objectives are met | Gap Assessment against relevant external (e.g. regulations, standards, benchmarks) and internal (e.g. policy, strategy) obligations Process Definition Document and Resource Requirements Plan |
Developing, deploying, and managing process documentation | Process and procedure documented (e.g. SOP, WI, etc) |
Determine training requirements | Role-based curricula in place |
Determining, implementing and monitoring metrics | Metrics plan in place and in use |
Improving process performance | Improvement plan in place and in use |
Representing Process to Leadership | Communication plan in place and in use |
Representing the process during internal audits and third-party audits and inspections | Inspection readiness plan in place and in use |
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