Disciplined Problem Solving Demands Disciplined Communication by Frasier Pruitt
The Minto Pyramid Principle as a tool for problem communication. I guess I shouldn’t be snarky at a tool that came out of McKinsey. I’m sure organized crime has provided many useful tools for society.
Structuring information is critical, there are lots of tools out there to help utilize storytelling, I’m a big fan of the work of Nancy Duarte, and I have praised the A3 many a time for its use as for structured narrative around problems and solutions.
Mutually Exclusive, Collectively Exhaustive (MECE) is a concept that we cannot stress enough as it fundamentally gets to issues of cognitive load, and forms a great example of externalizing and constructing.
Great structure, which originally appeared in Quality Progress, for utilizing this with a DMAIC.
Well done structure, this was a great writing training. This could be expanded into a workshop focusing on narrative structure. One recommendation for Fraser would be using a simpler paper for the writing exercise.
The Innovation Management Principles of ISO 56000 by Peter Merrill
Innovation is one of those things that requires system and process to truly be successful. I appreciate the ideas beyond ISO 56000, and the basis of the Innovation Management System
- Realization of value; and benefit
- Future-focused leaders; curious, courageous
- Strategic direction; will change
- Culture; creativity and execution to co-exist
- Exploiting insights for unmet needs
- Managing uncertainty through a portfolio
- Adaptability as context changes
- Systems approach; serial innovation
Love the focus on how QMS and Innovation interlink.
Closing Keynote by Jose Morey
Okay, I’ve fan-boyed Leonardo da Vinci in the past, but this did not work for me as an ending keynote. It was shallow and rather generic.
But I got my Bingo card completed.
Which is sad.
Good conference. It was great to be back in person.