In episode 48 of the Deming Len’s podcast, the host refers back to Deming’s last interview, “Dr. Deming: ‘Management Today Does Not Know What Its Job Is‘”

Growing Businesses in Kenya: Interview with Justin Macharia – In Their Own Words
- Growing Businesses in Kenya: Interview with Justin Macharia
- Applying SoPK: Deming in Schools Case Study (Part 2)
- From Taguchi to Deming: Awaken Your Inner Deming (Part 1)
- Define the System and the Aim: Role of a Manager in Education (Part 1)
- Confusion vs Clarity: Deming in Schools Case Study (Part 1)
I’ve written recently about driving fear out of the organization. Without a doubt I think this is the number one task for us. True North for the quality profession.
The source of innovation is freedom. All we have—new knowledge, invention—comes from freedom. Somebody responsible only to himself has the heaviest responsibility. “You cannot plan to make a discovery,” Irving Langmuir said. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you’ll have invention, new thought, now product, new design, new ideas.
Dr. W. Edwards Deming
One thought on “Management’s Job”