In episode 48 of the Deming Len’s podcast, the host refers back to Deming’s last interview, “Dr. Deming: ‘Management Today Does Not Know What Its Job Is‘”

How to Track Progress (Continued): Deming in Education with David P. Langford (Part 3) – In Their Own Words
- How to Track Progress (Continued): Deming in Education with David P. Langford (Part 3)
- How to Track Progress: Deming in Education with David P. Langford (Part 2)
- Comparing Deming, Lean, and Six Sigma: Interview with Mustafa Shraim
- Joy in Learning: Deming in Education with David P. Langford (Part 1)
- Deming Can Be Easily Understood: Interview with Kelly Allan
I’ve written recently about driving fear out of the organization. Without a doubt I think this is the number one task for us. True North for the quality profession.
The source of innovation is freedom. All we have—new knowledge, invention—comes from freedom. Somebody responsible only to himself has the heaviest responsibility. “You cannot plan to make a discovery,” Irving Langmuir said. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you’ll have invention, new thought, now product, new design, new ideas.
Dr. W. Edwards Deming
One thought on “Management’s Job”