The tendency of employees and managers to identify themselves with their “group,” (i.e. their department or area of specialization) is a engrained instinct that a lot of us grapple with on a daily basis. A big part of systems thinking, of quality thinking, is seeing the big picture – to
be able to analyze and integrate the parts and the whole.
For some reason this comic has me thinking of strategic vision and shared fate and questions of alignment and congruence.
Ignore my last post (for this instance) were I pointed out the deficiencies in the 5 whys tool.
Words to describe those in-between, stuck in the middle, between the devil and the deep blue sea, liminal kinds of things.
— Read on www.merriam-webster.com/words-at-play/in-betweens-words-and-phrases/liminal
As a quality professional I can use threshold, interstice and even liminal and occasionally be-twixt. But now I need to be ‘between the devil and the deep blue sea’ more often at quality management reviews and the visual management boards.
