Even a criminal organization like McKinsey can be occasionally right. So ocasionally I’ll read their stuff for free, but any organization that pays them is basically just paying the mob and should be ashamed of themselves and stop it.

In the McKinsey report The State of Organizations 2023: Ten shifts transforming organizations (April 2023) the authors Patrick Guggenberger, Dana Maor, Michael Park, and Patrick Simon (all of which we can assume would probably be liable for some RICO charges if the Justice Department had any courage) lay out 10 key shifts:
- Increasing speed, strengthening resilience
- ‘True hybrid’: The new balance of in-person and remote work
- Making way for applied AI
- New rules of attraction, retention, and attrition
- Closing the capability chasm
- Walking the talent tightrope
- Leadership that is self-aware and inspiring
- Making meaningful progress on diversity, equity, and inclusion
- Mental health: Investing in a portfolio of interventions
- Efficiency reloaded
This closely aligns with the key challenges facing Quality.
A few thoughts.
Resiliency takes time and effort to build. I discussed how Business Continuity Planning is critical to an organization (and a regulatory requirement in Pharma). Building resilience deliberately, and leveraging it as part of change management, allows us to ensure our organizations can meet the challenges ahead of them and continue to transform. The conditions for building resilience and scaling up an organization’s change capacity are speed, learning, and integration. These three conditions are the principles of transformation. When organizations build around these first principles, they can enable the understanding, engagement, adoption, and endorsement needed for successful organizations. They can also simultaneously lay the foundation to achieve the speed, learning and integration needed to evolve.

I assume the majority of the quarter of respondents seeing their leaders as inspirational and fit-for-purpose were in fact the leaders in their respective organizations.
We shouldn’t talk about organization efficency without talking about effectiveness and excellence. I relly wish folks would widely adapt the principles of organizational excellence.

As usual, interesting information with some poor or impartial takes published by an organization that should be RICO’ed out of existence and join the Arthur Anderson graveyard of consulting companies.